Resolved -
This incident has been resolved by AWS and Twillio.
Oct 21, 07:38 AEDT
Monitoring -
We have been advised that affected Twilio services have returned to normal following earlier AWS outages. Phone number validation is now operating as expected. We will continue to monitor the situation closely to ensure full stability.
Oct 20, 23:00 AEDT
Update -
We are continuing to work on a fix for this issue.
Oct 20, 20:34 AEDT
Identified -
We are currently investigating an issue affecting phone number validation within the Referoo platform. This may impact the ability to add candidate and referee information. Initial findings indicate that Twilio services are being impacted by an ongoing AWS outage, which may be contributing to this disruption.
We’ll provide updates as soon as more information becomes available.
Oct 20, 19:00 AEDT